Preserving Knowledge, Empowering Operators
Industrial tooling and CNC operations rely heavily on deep, machine-specific knowledge. As experienced engineers retire, this "tribal knowledge" walks out the door. New operators struggle with complex alarm codes and maintenance procedures, leading to extended downtime and potential machine damage.
Situation: A CNC machine throws an obscure alarm code during a critical production run.
The operator stops the machine, searches for the manual (which might be missing), calls a supervisor, or waits for a maintenance engineer to become available.
The operator asks the tablet at the workstation:
The AI responds: "Alarm 401 indicates a VRDY Off signal. Check the breaker in the electrical cabinet. If tripped, reset it. If not, check the servo amplifier LED status," guiding the operator through the exact troubleshooting steps.
Capture the expertise of your senior engineers and make it available to everyone, 24/7.
Solve common issues instantly without waiting for maintenance support.
New operators learn faster by asking questions and getting instant, accurate answers.
Ensure correct safety procedures are followed for every maintenance task.
Discover how Digital Twin AI can transform your industrial operations.
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